FAQS
Do the blinds come with a Warranty?
Yes, a 3 year warranty comes as standard on parts & workmanship. We do not cover against misuse, Incorrect installation,
or normal wear and tear.
How accurate are the fabric colours on my monitor?
Computer monitors do not display colours accurately. Please indicate the colour you like & we will post you free samples
before you place your order.
Do I take anything off my measurements to allow for the brackets?
No. Please give us the exact measurements of the window as indicated on our “how to measure” page.
We will make the adjustment for the brackets ourselves.
What is the maximum size blind I can have?
We do not recommend excessively sized blinds as this can result in problems with the weight causing the fabric to pucker.
Also there is a more limited selection of fabrics available in wider widths. Blinds up to 2400mm wide are no problem,
although sometimes we make blinds up to 3000mm. For larger windows we generally recommend that two or three blinds
are used depending on the type of the window.
Can I have my blinds linked together?
Yes. Adjacent blinds can be joined at the top for easier operation. The window configuration needs to be suitable.
You will need to discuss this with us.
Can I have blinds which offer both sunscreen & blockout on the one bracket?
Yes. We can make you a “Double blind”, where there are two blinds on a special bracket.
The blind closest to the window is usually Block out & is back rolled so it is close to the window, & the front blind is usually
sun filter & is front rolled. They can go up & down separately. You will need sufficient clearance from all obstructions within
your window recess to fit the brackets. At least 120mm.
Can I order Motorised Blinds?
Yes. We can make blinds which are operated by a remote control device. Please contact us for more information.
Can we have a 'front roll' on our blind?
Yes. You can choose whether you would like the blind to roll from the front or the back.
Front roll is required when space needs to be allowed for items such as handles.
How do I clean my blinds?
Wipe gently with a damp sponge using a little mild soap.
How long does it take to manufacture the blinds?
Generally your roller blinds will be manufactured within 7 working days from order confirmation. Venetian & roman blinds
14 days from order confirmation. If we discover that there may be a delay with delivering in this time frame Easy Blinds will
send an e-mail advising you of the delay and the reasons for it.
How do I install my blind?
All screws and brackets are supplied with the blind.
We send instructions with the blind. Installation instructions are also on our website.
Can I have the blinds measured and/or fitted?
We only supply measuring & fitting services in the Auckland area.
We can provide a measure only service & you can fit them yourself OR we can measure & fit. We do not fit blinds you have measured.
If you want us to measure, please give us the best measurement you can manage, for quotation purposes & we will confirm
the exact measurement when we visit. We charge extra for these services & it is best to discuss this with us at the time
of quotation. If you are not sure, you can email us.
What is the procedure for ordering my blinds?
Measure your windows using our measurement guide, & select your preferred fabric.
Send us your details through our quote box & we will email your quote back.
Let us know which colour sample you would like & we will post it to you.
After confirming you are happy with the fabric & trim details, & your payment is deposited in our bank, we will begin
manufacture of your blinds.
Once the blinds are complete we will email or phone you. They will be dispatched by courier with fitting instructions
included, or you can call & collect them from our Mt Eden workshop.
Payment
Payment is by direct credit into our bank account. We will email you with our account number when you place your order.
Payment is considered as confirmation of order.
What if I have measured my windows incorrectly?
All our blinds are custom made to your requirements so we can not be held responsible for any errors in your measurements. However we will do our best to help. We want your blinds to look their best!
We can reduce the width of your blind for a charge of $30. It is not possible to make the blind wider. If you have any problems
please email us for advice.
After I order my blinds can I make any changes?
You must call us as soon as possible, preferably in the first 24 hours. We cannot guarantee any changes after this time
because your blinds may have started production.
How much is the Freight?
Freight is dependant on location and the total weight of the blinds ordered.
Charges start at $10 for Auckland, $15 for the North Island, $20 for the South Island.
Blinds over 2.4m & Rural deliveries incur additional charges.
We will advise you when you request your quote.
What happens if my blinds are damaged in transit?
If your blind is visibly damaged upon delivery, please refuse delivery and your blinds will be returned to Easy Blinds.
We will immediately repair or replace your blinds and send them back to you. You must inspect your delivery and report
any damage to Easy Blinds within 5 days of receipt. After this time Easy Blinds cannot be held responsible
for the damaged item or the replacement cost.
fit and every order is shipped with all
the hardware and instructions you need.
Often they can be fitted in a few minutes
each and of course we are here to help
should you need it
Connect your Blinds!
On some windows Easy Blinds can join
your blinds together to make operation
Easy!
Double Blinds
The perfect solution for both Privacy
and light control. We can a fit both a
block out blind for your privacy and a
sunfilter blind for your view on a special
double bracket.
Easy Blinds can supply & fit your
Motorised blinds. Easy to operate by
remote control
Bathroom Blinds
Easy Blinds has a fabric designed
especially for Roller blinds in bathrooms.
It allows light in so keeps your bathroom
nice & light, but unlike other screening
fabrics it is difficult to see through from
the outside, even at night
Ask us about this
We strive to suit your practical
requirements, while giving your
home or office a great fashion
look at the same time.